Yono Game believes betting should be fun, not stressful. Our responsible gaming guidelines are here to help you set limits, recognise addiction, and enjoy entertainment in a healthy way.
Betting is entertainment. Never treat it as a source of income or a solution to your problems.
At Yono Game, we've always believed gaming should be enjoyable — not a burden. Millions of users across Bangladesh bet on cricket, football, and more on our platform every day. But when the fun gets out of hand, it can deeply affect families and lives. That's why Yono Game has built a comprehensive responsible gaming framework.
Responsible gaming means setting conscious limits, managing your budget, and looking after your mental health. Yono Game provides every user with a range of tools to help you stay in control of your own betting habits.
Betting is never a way to pay off debt or get out of financial hardship. Yono Game is always clear about this — only bet with money you can afford to lose without it impacting your life. Never bet using household expenses, your children's education funds, or emergency savings.
Betting habits can gradually spiral out of control before you realise it. Yono Game believes prevention is always the best solution. If you notice any of the following signs, it may mean betting is becoming a problem:
If any of these signs apply to you, reach out to Yono Game's support team or take the self-assessment test below.
support@yonogame.best
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Yono Game gives every user full control over their own betting habits.
Set daily, weekly, or monthly deposit limits on Yono Game. Once your limit is reached, no further deposits will be allowed automatically. Your budget stays entirely in your control.
Set a maximum time limit for each session. When the time is up, Yono Game will alert you and automatically log you out if needed.
Set a cooling-off period of 24 hours to 30 days whenever you feel the need. Betting will be disabled during this time — it's the best way to step back and make clear-headed decisions.
For a long-term break, take advantage of account suspension for 6 months to 5 years or permanently. Reactivation requests will not be accepted during this period.
View your full betting history, wins and losses, and spending breakdown on Yono Game at any time. Stay aware of your own habits.
Yono Game's dedicated support team is here for you around the clock. Share any concerns about your betting and we'll assist you in complete confidence.
Answer the following questions honestly. If most of your answers are "yes," please speak with Yono Game's support team.
Do you spend more time or money betting than you planned?
Do you place bigger bets to try to recover your losses?
Have you tried to stop betting but failed?
Have you lied to or hidden your betting from family or friends?
Have you borrowed money or dipped into savings to fund your betting?
Do you feel restless or irritable when you're not betting?
Is betting affecting your work, studies, or family life?
3 or more "Yes" answers? This may be a sign of problematic betting habits. Reach out to Yono Game support right away — we'll help you confidentially.
Where do you see yourself?
Need Help?
Contact Yono Game via live chat or email. We'll help direct you to the right support.
Set deposit, bet, and loss limits from your account settings page. Changes take 24 hours to take effect.
Opt out of bonus or promotional notifications at any time. Manage your notification preferences in Settings.
Add an extra verification step to your account to prevent impulsive high-value bets.
Download your monthly transaction and betting reports. Understand your spending patterns and make informed decisions.
If a family member wishes to request an exclusion on your behalf, Yono Game will accept that request and close the account.
For serious addiction, Yono Game can refer you to professional counseling services.
At the start of each month, decide how much you're willing to spend on betting. Don't go beyond that limit.
Take a break when you're on a losing streak. Chasing losses only increases the risk of losing more.
Don't expect to profit from betting. Any winnings are a bonus — there's no guarantee your money will come back.
Set a timer on your phone. Betting for more than 1–2 hours straight is not healthy.
Poor mental state impairs judgment. Avoid betting when you're not in a good headspace.
Hiding your betting from family is a warning sign. Have an open conversation.
Never bet with borrowed money or loans. It can quickly lead to serious financial trouble.
Betting shouldn't be your only source of entertainment. Read a book, play a sport, or spend time with your family.
Take at least one full day off from betting each week. It helps maintain a healthy mental balance.
Addiction is a health issue, not a personal weakness. Don't hesitate to reach out to the Yono Game support team or seek professional help.
Join Yono Game and experience our safe, responsible gaming environment. Your wellbeing is our top priority.
18+ only. Play responsibly. Seek help if you're struggling with addiction.