This page explains in plain English how your personal information is collected, used, and protected. Yono Game is fully committed to keeping your privacy a top priority.
Welcome to Yono Game. This privacy policy has been crafted with Bangladesh users in mind. We believe protecting your personal information is our greatest responsibility. This policy applies automatically whenever you use the Yono Game website, app, or any of our services.
This policy explains what information Yono Game collects, how it is used, who it is shared with, and the steps we take to keep your data safe. This Privacy Policy should be read alongside Yono Game's Terms and Conditions.
By using our services, you are considered to have accepted the terms of this Privacy Policy. If you have any questions about this policy, please contact our support team.
Yono Game collects various types of information to deliver the best possible service. This information falls into three main categories — personal identification data, transaction data, and technical data.
Yono Game collects your information in several ways. Each method is fully transparent and based on your consent.
| Method | When Collected | Data type |
|---|---|---|
| Registration form | When opening an account | Name, Mobile Number, Email, Date of Birth |
| KYC Process | During Identity Verification | NID copy, proof of address, selfie |
| Payment gateway | On Deposits & Withdrawals | Mobile banking number, transaction ID |
| Cookies & Trackers | While Browsing the Site | IP address, device, and session information |
| Support Contact | When to Seek Help | Complaints, chat logs, emails |
Yono Game never collects excessive or unnecessary data. We only gather what is strictly required to provide our services.
Yono Game uses your data only for specific, legitimate purposes. No information is ever used beyond what it was collected for.
Yono Game never sells your data to advertising companies. We strictly follow a data minimisation policy — only what's necessary is ever used.
Yono Game shares your personal information with third parties only in limited and specific circumstances. We never sell your data or disclose it without a valid reason.
Yono Game uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.
Yono Game retains your data only for as long as necessary. Once the retention period expires, your information is securely deleted or anonymized.
| Data type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| KYC documents | Up to 5 Years After Verification |
| Transaction records | 7 years (legal obligation) |
| Cookie Data | 30 days to 1 year |
| Support Chat Logs | 1 Year |
| Login and session logs | 90 Days |
Our systems include automated processes to delete data once its retention period expires. Certain data may be kept longer when required by law.
As a Yono Game account holder, you have the following rights regarding your personal data. Contact our support team to exercise any of these rights.
Once a rights request is received, Yono Game typically responds within 7–14 business days. Complex cases may take a little longer.
Yono Game uses industry-leading technology and processes to keep your data secure. Our security measures are multi-layered and continuously updated.
Yono Game strictly does not provide services to anyone under 18. Our platform is for adults only. Age verification is mandatory at the time of registration.
If we become aware that a minor is using or attempting to use our services, the account will be immediately suspended and all associated data will be permanently deleted.
If parents suspect their child is using our services, please support@yonogame.best Send us an email and we'll take prompt action.
Yono Game reserves the right to update this privacy policy as needed. Any changes will be reflected by an updated date at the top of the page.
For any significant changes, you will be notified via your registered email or an in-platform notification. Continuing to use our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints about this privacy policy, please get in touch. We typically respond within 24 hours.
Send formal data protection requests to us via email. Please include your account details and a full description of your request.
Yono Game uses 256-bit AES encryption, one of the strongest encryption standards in the world. Every piece of your data is fully secured.
Yono Game never sells your personal data to third parties. Your information is used solely to provide services to you.
Yono Game adheres to international data protection standards. Our systems are regularly verified through third-party security audits.
Opt out of marketing, view, or update your information anytime from your account settings. You're in full control.
Yono Game's security team monitors your account and data around the clock. Any suspicious activity is identified and blocked immediately.
Yono Game's privacy policy is written in plain language because you have the right to understand it. No legal jargon — just straight talk.
Key highlights of Yono Game's data policy:
Register on Yono Game and enjoy betting on cricket, football, and much more — all backed by our robust privacy protection.